ENGAGE CONSULTING’s PRIVACY POLICY
This Privacy Policy explains what we do with your personal information. It describes how we collect, use and process your personal data, and in doing so, how we comply with our legal obligations to you. Your privacy is important to us and we are committed to protecting and safeguarding your personal information. Please take a few moments to know our privacy practices.
If you have any questions, please contact us by email at info@engageconsulting.pt with the name of GDPR in the subject, or through the postal address Av. Da República nº 50 – 2º Piso, 1050-196 Lisboa. If you are not familiar with any of the terms used or have any questions, please do not hesitate to contact us for further clarification. From time to time, we may change this Privacy Policy. If you wish to stay current, please visit this page, as all changes will be posted here.
We will now go into detail regarding the ENGAGE CONSULTING Privacy Policy:
1) Who collects your personal data and who is the entity responsible for handling them
The processing of any personal data collected by ENGAGE CONSULTING, or provided to you, is the responsibility of ENGAGE CONSULTING, headquartered at Av. Da República nº 50 – 2º Piso, 1050-196 Lisboa, whose contact details can be found more below, in this Privacy Policy (hereinafter referred to as “ENGAGE CONSULTING” or “us”).
2) How are your personal data collected and what kind of data are collected
If you do not wish to do so, you are not obliged to provide ENGAGE CONSULTING with any personal data that you may request from ENGAGE CONSULTING (and, as such, you may exercise your right of objection at any time). However, if you choose not to, we may not be able to provide you with our services, manage your application or respond to any question you may have.
ENGAGE CONSULTING can collect your personal data in a variety of ways, including when you subscribe to our newsletter, when you send us spontaneous applications, when you register on the university’s employment platforms, through job fairs, through references from employees or ex- collaborators, through workshops and partnerships in order to be contacted by ENGAGE CONSULTING, when you enter into a contract with us (work, service or other), when you fill out your client form, or communicate with our teams customer support.
• If you are a candidate | In order to identify and obtain the best job opportunities and / or services adapted to your profile and career goals, we need to process certain information about you. We only request information that will be relevant to us, such as your name, age, contact details, education information, employment history, emergency contact, immigration status, financial information (in cases where (and, of course, you may choose to share other relevant information with us). Where appropriate, and in accordance with the law, we may also collect information or various data on any criminal convictions.
• If you are an ENGAGE CONSULTING customer | We need to collect and use information about you or the people of your company in the scope of our services, in order to provide you with the most complete service possible and for our contractual relationship to proceed in accordance with the law and in a fluid manner. As such, in this context, we may ask you for some personal information such as name, email, function and contact number of employees relevant to the provision of services.
• If you are a supplier | We need a small amount of information regarding your personal data in order to ensure that everything works correctly.We need contact data for certain people in your company so that we can communicate with you as well as other information such as your data so that we can pay you for the services you provide (if this is part of the contractual arrangements between us). We may also save information that someone at your company has chosen to share with us. When we refer to suppliers we want to include any companies (including sole traders) and service providers, such as independent contractors and self-employed, who provide services to ENGAGE CONSULTING.
In certain circumstances, ENGAGE CONSULTING will subcontract the services it provides to customers to third party suppliers who perform the services on behalf of ENGAGE CONSULTING. In this context, suppliers who are sole traders,or suppliers’ collaborators will be treated as candidates for data protection purposes. Please note that, in this context, ENGAGE CONSULTING requires suppliers to communicate the relevant parts of this Privacy Policy (particularly the sections addressed to the applicants) to their employees. Certain categories of personal data, such as those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data to identify a person unambiguously, or relating to sexual life or sexual orientation are classified as “special categories of personal data” and benefit from additional protection under the General Data Protection Regulation (“RGPD”).
ENGAGE CONSULTING limits as far as possible the circumstances in which it collects and handles these special categories of data, and does so only when it has given its consent. In order to provide our users with greater speed and personalization of the services provided by ENGAGE CONSULTING, it may use a browser feature called “cookies”, which will enable ENGAGE CONSULTING to customize its services and website according to its interests and needs, allowing you to streamline your future activities and your experience on the ENGAGE CONSULTING website.
In this way, data can be collected regarding parameters and configurations related to the browser, operating system and geo location. During part of your navigation on the ENGAGE CONSULTING website we may also use software tools to measure and collect information about the session, including page response times, download errors, length of visit to certain pages, information regarding their interaction with them, and the methods used to exit them. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
3) Purposes and grounds for the processing of your personal data
The purposes and grounds on which ENGAGE CONSULTING treats your personal data depends on your quality of candidate, collaborator or supplier.
If you are a candidate (where we include suppliers who are sole traders, self-employed or supplier employees), please note that your personal data will be collected and processed in particular for the following purposes:
• Recruitment | includes recruitment activities for backoffice services or functions, such as research and selection. In the case of service provision there is an approach to current and potential ENGAGE CONSULTING customers in order to find an opportunity, placement in ENGAGE CONSULTING, as well as related activities. In this context, data related to salary processing and human resources management will also be processed.
• Execution of contracts | includes activities such as entering into contracts with ENGAGE CONSULTING and partners, as well as communication with third parties involved in contracts (insurance companies, beneficiaries, intermediaries);
• Development and improvement of services | includes activities necessary for the development and improvement of the services provided by ENGAGE CONSULTING, activity analysis and processing for potential future opportunities.
If you are a supplier or a customer, your personal data will be collected and processed, in particular, for the following purposes:
• Execution of contract | includes all activities necessary for the execution of the service contract, namely what concerns the processing of payments;
• Communications | includes the necessary contacts so that we can contact you regarding our contracts;
• Development and improvement of services | includes activities necessary for the development and improvement of services provided to or by ENGAGE CONSULTING, analysis of activity, processing for statistical and scientific purposes, as well as to offer you services or to obtain support and services from you ;
• Compliance with legal obligations;
• In certain circumstances, to assist in the declaration, exercise or defense of a right.
ENGAGE CONSULTING may use third party external service providers who perform functions on behalf of ENGAGE CONSULTING, such as companies that host or operate the ENGAGE CONSULTING website, process payments, analyze data, provide customer services, and sponsor or other third parties who cooperate directly with the activity developed by ENGAGE CONSULTING, so that your personal data may be processed by these entities for the purposes described in this Privacy Policy, provided that they process your data in accordance with this Poprivacy policy and in accordance with applicable law.
When we collect your personal data for the purposes described above or for other purposes, we inform you in advance or at the time of collection, and we will seek your consent whenever this is necessary to legitimize the processing of your data. When you have given your consent to treatment activities, you will have the right to withdraw your consent at any time.
However, there may be some cases in which your consent does not legitimize the processing of your personal data, but one of the following grounds:
• When processing is necessary to conclude a contract with or execute it;
• When the treatment is necessary to fulfill the legal obligations to which ENGAGE CONSULTING is subject;
• When processing is necessary to achieve a legitimate interest followed by ENGAGE CONSULTING, which does not jeopardize its interests, rights and fundamental freedoms that require the protection of personal data – this legal basis will only be used if there is no less intrusive to process your personal data. We can ensure that if the legitimate interest is used as a reason to process your personal data, we will keep a record of termination and have the right to request such information;
• When treatment is necessary for the purposes of declaration, exercise or defense of a right in a judicial proceeding.
4) The security of your personal data
ENGAGE CONSULTING takes all reasonable steps to ensure the confidentiality and security of your personal data, making every effort and security to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure. Our measures include implementing appropriate access controls to ensure that we encrypt and anonymize personal data whenever possible.
Access to your personal data is only permitted in the terms already described above, always based on the actual need of your knowledge, and subject to strict contractual obligations of confidentiality when processed by third parties.
Although data transmission over the internet or website can not guarantee complete security against intrusions, ENGAGE CONSULTING and its service providers make the best efforts to implement and maintain physical, electronic and procedural safeguards designed to protect your personal data in accordance with the applicable data protection requirements.
5) Time of conservation of your personal data
ENGAGE CONSULTING will keep your data only for the period strictly necessary to fulfill the purpose for which it was collected. In particular, in the case of personal data collected in connection with recruitment procedures, they shall be kept for a period of 10 (ten) years after the last contact with the candidate. Regarding the personal data of our suppliers and customers, they will be kept for a period of 10 (ten) years.
6) With whom will be shared your personal data
As ENGAGE CONSULTING is an entity that provides recruitment services to third parties, its data may be disclosed to other group companies in the context of this provision of services and recruitment, and for internal reporting purposes.
On the other hand, your personal data can be shared with our clients in the scope of technological consulting services.
As already mentioned in Section 3 of this Privacy Policy, your personal data may be shared with third party service providers who perform functions on behalf of ENGAGE CONSULTING. In this context, your personal data may be shared with companies currently subcontracted by ENGAGE CONSULTING, as well as other service providers to whom we may refer in the future.
Under the applicable law, ENGAGE CONSULTING is obliged to disclose data to the Tax Administration, Social Security, the Working Conditions Authority, and, following judicial mandates, to judicial authorities.
7) International data transfers
ENGAGE CONSULTING shares personal data internally or with third parties for the purposes described in this Privacy Policy.
ENGAGE CONSULTING will only send personal data collected within the European Economic Area (EEA) to foreign countries in cases where it is necessary to follow its instructions, to fulfill a legal obligation, or to work with agents and consultants who help us to manage our businesses and services.
If you transfer personal data outside the EEA, ENGAGE CONSULTING will ensure that it is protected in the same way as if it were being used in the EEA. For this purpose, utone of the following safeguards:
• Transfer to a non-EEA country whose privacy legislation ensures an adequate level of protection of personal data similar to those in the EEA;
• Implementation of a contract with the foreign entity that requires it to protect personal data according to the same standards used in the EEA;
• Or transfer of personal data to organizations with specific international data transfer agreements with the European Union (eg Privacy Shield, a framework that defines privacy standards for data shared between the United States and European countries).
8) What are your rights
As a holder of your personal data, you are guaranteed a set of rights in relation to your personal data and the way you are treated, as follows:
• Right of opposition – that is, the right to oppose, at any time, on grounds relating to your particular situation, the processing of personal data concerning you, under the RGPD;
• Right to information – that is, the right to be given concise, transparent, understandable and easily accessible information using clear and simple language about how we use your personal data and your rights;
• Right of access – that is, the right to have access to your personal data at all times);
• Right of rectification – that is, the right to rectify the incorrect personal data concerning him or to complete them if they are incomplete;
• Right of limitation – under certain conditions, the data subject has the right to limit the processing of his personal data;
• Right to delete – under certain conditions, the data subject has the right to obtain from the controller the erasure of his personal data, without undue delay;
• The right to the portability of your personal data – that is, the right to receive the personal data concerning you and which you have provided in a structured format with current use and automatic reading, as well as the right to transmit that data to another under certain conditions;
• Right to complain to the supervisory authority about how we treat your personal data – which will be the National Data Protection Commission, with address at Rua de São Bento, no. 148 – 3º, 1200-821 Lisboa , telephone +351 213928400, fax +351 213976832, and email geral@cnpd.pt;
• Right to withdraw consent – in this case withdrawal of consent does not compromise the lawfulness of the treatment made on the basis of the consent previously given;
• The right not to be subject to decisions solely based on automated processes that produce legal effects or other significant effects.
The abovementioned rights may be exercised at any time by means of communication directed to ENGAGE CONSULTING, for the contacts indicated in this Privacy Policy.
Your requests will be treated with special care, so that we can ensure the effectiveness of your rights. You may be asked to prove your identity so as to ensure that the personal data is shared only with your cardholder.
9) Contact details for ENGAGE CONSULTING
If you have any questions about this Privacy Policy or about the treatment and use that we make of your personal data, or if you wish to file a complaint about a possible violation of the privacy laws, please contact us by email info@engageconsulting.pt , or through the postal address Av. Da República nº 50 – 2º Piso, 1050-196 Lisboa.
ENGAGE CONSULTING will update its Privacy Policy, as and when necessary, to reflect the data owners’ feedback, changes to our services, and to comply with all legally required requirements.
If such changes imply a significant modification of this Privacy Policy, the data owners will be duly notified and requested their consent whenever necessary.
Keeping our relationship transparent and true, as well as your satisfaction, is very important to us, so feel free to talk to us through the indicated contacts.